Technology Services

Business Analysis to Maintenance and Support.

Converse Infotech has a well-defined and mature application development and management process which comprises the complete SDLC from business analysis to maintenance and support of the application. This process supports a distributed delivery environment wherein work responsibilities can be efficiently divided between the delivery teams separated by geographic locations such as onsite, offsite and offshore. Each of the project phases can be defined with metrics and subsequently tracked with the web based tools, which can be used by our customers.

We work with you to:

  • Outline the solution
  • Define the solution architecture
  • Develop prototypes for demos to users
  • Design the framework of the solution
  • Build the solution
  • Validate the solution against requirements
  • Rolling out the solution across your organization
  • Continuous support for the solution

Service areas:

  • Application development
  • Application maintenance
  • Application re-engineering
  • Application migration
  • Application consolidation
  • Application portfolio management
  • Platform services
  • Database services & migration

With Converse Infotech you receive the benefit of successful, high-quality applications without the hassles of learning curves and staffing. Converse Infotech has deep technical expertise as well as strong partnerships and industry experience through strong, collaborative relationships with leading technology companies.

Technologies we serve (Not limited to) :

  • Microsoft .Net
  • J2EE (Open Source)
  • IBM
  • SAP
  • Oracle Applications
  • Business Objects, Cognos, SAS, Oracle
  • Mercator, BizTalk, webMethods, Web Services, IBM MQ, Gentran
  • Networking, Wireless, Monitoring, Disaster Recovery

Application areas:

  • Web technologies
  • Client-server
  • Database administration
  • Mainframe
  • Data warehousing
  • Mobile computing
  • Portal technologies

Meeting Complex Real Time Integration Demands.


We connect people, information, systems, and devices in a unified and personalized way ranging from small bespoke applications to enterprise-wide solutions.


Our Systems Integration service is not just about developing and integrating new solutions, but includes getting the most out of legacy applications to prolong returns from existing IT investment. Successfully combining new solutions with established ones can transform the complete enterprise architecture into a single, seamless business system.


System Integration portfolio offers:


  • Architect, Integrate and Manage custom application and information infrastructures
  • Integration of Software and Hardware components
  • Network Integration
  • Enterprise Application Integration
  • Legacy to Web Migration

Our EI services can help clients become on demand businesses by integrating their business processes end-to-end across the company and with key partners, suppliers and customers to enable them to respond with speed to customer demands, market opportunities or external threats.


Partnerships : Partnerships are key to our success and the strong relationship we have established with the big players in each field, generic or specialized in domain and industry are permanently revisited to incorporate the latest of the solutions they provide in our portfolio and train our staff consequently.


Our System Integration services apply a deep understanding of middleware solutions and styles of integration to help clients manage complex, realtime integration demands.

Transforming Enterprises


Our IT package application services help you automate your value chain through off-the-shelf application packages to seamlessly achieve the desired benefits and the footprint covers the full spectrum of your enterprise needs. Our services and alliances cover Enterprise Resource Planning and Customer Relationship Management. Services include:


  • Strategy and IT Roadmap Consulting
  • Business Process Reengineering
  • Customization
  • Package selection and implementation
  • Version upgrades
  • Enhancements, maintenance and production support

Enterprise Resource Planning (ERP)

Converse Infotech offer services in all ERP functional areas including Financials, Projects, Sales and Distribution, HRMS and Manufacturing. We understand the significance of balancing the quality of packaged ERP solutions with the flexibility that the ERP implementation ensures. We emphasis on best practices like ASAP for SAP R/3 Implementation and AIM for Oracle applications, JD Edwards’ Active ERA, and commitment to quality.


  • SAP
  • Oracle
  • PeopleSoft (and JD Edwards)

Customer Relationship Management (CRM)


Converse Infotech’s CRM consulting team leverages deep technical and industry knowledge. Our technology specialization focused on solutions like SAP, Oracle, Siebel and Clarify enable us to provide best-of-breed application development services for rapid and precise CRM implementation.


Our services span all major CRM packages:

  • Siebel
  • Oracle CRM
  • PeopleSoft CRM
  • mySAP
  • Amdocs Clarify

Converse Infotech understands the importance of enabling competitiveness in today’s business world. Providing outstanding customer service is more critical and doubly more challenging than ever.

Improve operational efficiencies, enhance decision-making ability, and gain competitive advantage with Enterprise Consulting from Converse Infotech.

Improving your Enterprise Infrastructure


Converse Infotech Infrastructure Services provides Enterprise Infrastructure solutions through rightsizing technology aligned with the Business needs & Management goals. These services are provided across all IT Infrastructure service domains, through a continuous life cycle of “Plan, Design, Implement/ Migrate and Manage”.


  • Application Management
  • Datacenter Services
  • Desktop Services
  • Infrastructure & ITIL Consulting
  • Network Services
  • DBA Services
  • Performance Management & Support

LAN Services:


The LAN Services provide the complete management of the active network components (mainly switches) in Local Area Networks. The services may be based on different brands of switches and other LAN equipment, such as CISCO, Avaya, Enterasys, Nortel, 3COM and others.

The LAN services can be part of a complete Infrastructure Management Environment or can be part of a Desktop Management Environment. The LAN Connectivity Services portfolio currently include the following services:


  • Network monitoring service, with network monitoring tools
  • Network reporting service with reporting tools
  • Network configuration services, with element managers
  • Network analysis service, with advanced network analyzers

Network Transformation:


Network Transformation provides consultancy to investigate and analyze customer’s business and propose the replacement of a customer’s existing network infrastructure with a more appropriate alternative.


Within this service component, the guidance on future requirements against present operations is provided in order to produce plans, design new network infrastructure and services, and implement the enhanced network to deal with the business and technical requirements. The enhanced network will reflect customer’s present and future business and management needs.


Server Consolidation:


Server Consolidation allows the efficient use of resources in order to reduce the total number of servers or server locations that an organization requires. It allows enterprises to deal seamlessly and effectively with events such as the end-of-life issues surrounding hardware and software, and delivers a number of key benefits.

Our server consolidation service covers a number of key areas:


  • Server Consolidation – Merging applications and data onto larger platforms (using server farm consolidation, partitioning, virtualization)
  • Storage Consolidation – Redeploying mass storage on an enterprise level (including backup and archiving consolidation)
  • Software Consolidation – Rationalizing operating system, layered products and database software, e.g. different versions from the same vendor toward one single and up-to-date version

Mobility


Mobility is entering mainstream information technology (IT) as enterprises look at mobility as a key enabler for their business process automation. At Converse Infotech, we look at mobility as a paradigm for efficiency and engagement. We also look at mobility as the means to blend the right access and the right context to provide the right leverage that transforms the way businesses are conducted.


We provide a comprehensive suite of solutions and services that are technologically superior and commercially viable to telecom companies and enterprises. We cover the entire gamut of the advice-innovate- execute-manage cycle.


Our Enterprise Mobility offering is cut into business-to-consumer (B2C), business-to-business (B2B), business-to-enterprise (B2E) and machine-to-machine (M2M) segments for automobile, manufacturing, telecommunications, retail, healthcare, travel and logistics, energy and utilities, banking, finance and insurance industries.

Maintenance and Modernization


Converse Infotech application modernization services help modernize legacy systems to enhance flexibility, mitigate risk, minimize disruption, and lower costs. We enable you to address issues in the legacy system such as multiple technology platforms, high cost of maintenance, unsupported systems, shrinking employee expertise, lack of integration, and Web capabilities. The services provide a metrics-based framework to help you choose from different modernization methods – Web enabling, re-engineering, re-hosting, componentization, and new development. They are delivered using the global delivery model.

Testing


Testing has taken a paradigm shift from being an end-of-lifecycle activity to managing user experience in the digital landscape. The core of this is the ability to change faster by adopting newer methodologies and delivering higher quality. Cloud, mobile, social, and big data have been the driving technologies behind digital transformation at most companies worldwide. In addition, digital initiatives are driving higher spend on quality. We believe testing services worldwide will reach US$40 billion by the year 2020, with increased spend on transformation initiatives.


As digital transformation gains momentum, the need for speed-to-market is felt severely by both business and IT. To achieve that pace and flexibility, organizations are adopting agile methods and DevOps principles. In addition, there is an emerging need to have testing teams shift-left and be well-integrated with development teams to ensure that enterprise agility is demonstrated in every aspect.


In all of these changes, there is a strong need to combine the duality of independent and integrated testing. While we see the need for independent testing, it is imperative for us to be integrated with development teams to drive higher order efficiencies. It is also apparent that both of these are complementary and not mutually exclusive making it necessary for QA organizations to bring in the best of both paradigms.


To offer the dual advantage of a team, which can integrate and work effectively with development teams without losing the independence that we offered so far, we are transforming to become the best QA partner, bringing innovation and business value in everything we do.